Official Meta WhatsApp Business Solution Partner • Cloud API Infrastructure v20.0 Ready

verifiedOfficial Meta WhatsApp Business Solution Partner
SOC-2 Type II & ISO 27001 Enforced
scheduleLast Audited: October 2025

Trust, Privacy & Regulatory Compliance Center

Clear, transparent terms, stringent data protection frameworks, and direct governance controls built for enterprise throughput, mission-critical security, and unwavering consumer welfare.

gavel
Data Protection Officer
grievance@omnistconnect.com
SLA < 4h
verified_user
Meta Cloud API
Tier-4 Direct Routing
security
SOC-2 Type II
Annual AICPA Audit
lock
ISO/IEC 27001
Certified ISMS
policy
GDPR & DPDP
Statutory Compliance
speed
99.95% Uptime SLA
Financial Backing
verified_userSecurity & Compliance →
Statutory Right to be ForgottenDPDP / GDPR

Automated Data Erasure Request

Enter your registered WhatsApp phone number or enterprise email. Our identity verifier validates ownership and queues complete scrubbing of chat logs, cached assets, and contact index tags across our storage nodes.

phone
mail

Erasure Execution Timeline

1
OTP Ownership Verification
Instant 6-digit WhatsApp handshake to prevent malicious deletion attempts by third parties.
2
Live Database Scrubbing
Within 24 hours: Active MongoDB/PostgreSQL clusters scrub all identifiers and customer records.
3
Cold Backup De-identification
Within 30 days: Encrypted glacier snapshots rotate out permanently.

Statutory Exclusions

In strict accordance with Indian tax laws (GST Act) and banking mandates, billing invoices and tax payment receipts are retained for 7 financial years.

Corporate Governance

Registered Legal Entity & Global Operational Hubs

OmnistConnect is operated by Omnist Techhub Solutions Private Limited, incorporated under the Indian Companies Act, 2013, with cross-border operations spanning India and the GCC.

corporate_fareCorporate Registry
Legal Name: Omnist Techhub Solutions Private Limited
CIN: U72900UP2022PTC168904
GSTIN: 09AAFCO9102K1ZQ
Meta Partner ID: WABA-9014285910
checkRegistered & Active Entity
location_onIndia Tech Hub & Operations

Knowledge Park V, Greater Noida West, Uttar Pradesh 201306, India.

phone+91 (0120) 492-8000
mailsupport@omnistconnect.com
Primary Data Processing Center
publicMiddle East Hub (GCC)

Building 14, Dubai Internet City, P.O. Box 500001, Dubai, United Arab Emirates.

phone+971 4 391 0000
maildubai@omnistconnect.com
Regional Sales & Enterprise Support

Frequently Addressed Compliance Questions

Does OmnistConnect read consumer messages?

No. OmnistConnect acts as an enterprise programmatic pipeline. Chat contents travel encrypted via the official Meta Cloud API to your team inbox or designated webhooks. We do not inspect message payloads for promotional advertising.

Can our enterprise request custom data residency?

Yes. Enterprise scale contracts support localized cloud hosting isolation within AWS Mumbai (India), Frankfurt (EU), or Bahrain/UAE (Middle East) to satisfy statutory sovereignty guidelines.

What happens if a user types STOP or UNSUBSCRIBE?

Our automated system detects standard international opt-out triggers (STOP, UNSUBSCRIBE, CANCEL) and locks outbound broadcast dispatch for that MSISDN until fresh verifiable consent is registered.

How do we execute a formal BAA or custom DPA?

Contact our enterprise compliance desk at compliance@omnistconnect.com. We supply countersigned DPAs adhering to EU Standard Contractual Clauses (SCCs) and Indian DPDP schedules.